Spa Receptionist

Details of the offer

The Ciuin Spa is currently recruiting an experienced Receptionist to join our wonderful team.
The award-winning spa offers a wide variety of exclusive treatments for men and women, as well as offering state-of-the-art Hydrotherapy facilities and the latest in online booking technology through our App.
What are we looking for?
The Ciyin Spa and Wellness Centre are currently recruiting a Receptionist within our team.
This role requires an excellent individual with impeccable presentation, excellent communication & organisational skills combined with a professional telephone manner.
The ideal candidate will have the ability to multitask and strong attention to detail.
This role will involve weekend work.
Requirements: The successful applicant must have impeccable presentation, excellent communication & organisational skills combined with a professional telephone manner.
Answering the telephone professionally and booking appointments accurately for all treatment rooms, allocating the appropriate therapist and taking all relevant guest requests/details and entering onto the reception system.
Welcoming guests and ensuring all reception areas are presentable at all times.
Dealing with cash/credit card transactions, while ensuring all reports/machines/cash balance at the end of your shift.
Presenting the spa to the guests and explaining the spa's facilities Maximising Sales opportunities Meeting guests in the Hydrotherapy area and providing an explanation of how each of the facilities works including the Mud Rasul, Hamam Steam, Herb Sauna and Salt Grotto.
Ensuring that the Hydrotherapy area & the changing rooms are clean and presentable at all times, Overseeing that the Reception Waiting area and the Relaxation room are replenished with refreshments and presentable at all times, Recent Awards -      Certified Great place to work -      Investors in Diversity Award -      Employer Excellence Certified Failte Ireland -      Awarded Distinction in Human Resource & People Management -      Award winning five star gold EFQM (European Foundation Quality Management) award -      Quality Employer Awarded -      Gold Awarded for our Environmental Sustainability Gold awarded by 50 Shades Greener   Employee Benefits, Perks & Career Opportunities working with us -      Staff Accommodation provided -      Free use of Gym & Leisure Centre -      Free nutritious meals provided -      Full training provided including free English Language classes -      Training Academy suite of over 60 training & development modules -      Career Progression-including opportunities to gain recognise QQ1 LEVEL 6 third level qualifications -      Graduate, Trainee Management & Apprenticeship programs -      Active Employee Health and Wellbeing providing supports on Financial, Career, health & wellbeing  -      Employee Assistance Programme provided including 24 hr confidential support  -      Company Pension Scheme -      Company Sick Pay Scheme -      Company Enhanced Maternity Scheme -      Discounted motor & home insurance -      Discounted health Insurance -      Discounts employee rates for Weddings, Restaurants, Spa and Golf -      Discounted Hotel room rates and friends and family rates -      Rewards & Recognition Schemes -      Christmas Savings Scheme -      Bike to work scheme -      Free car parking -      Active Employee Social Club -      Competitive salary and incentives provided For further details or to apply for these roles please contact: The People & Culture Department on 049 9525027 or via email: ******


Nominal Salary: To be agreed

Job Function:

Requirements

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