Spanish Client Onboarding And Account Manager

Spanish Client Onboarding and Account ManagerJob Title: Spanish Client Onboarding and Account Manager
Location: South Dublin
Working model: Hybrid
We're seeking a Spanish speaking Client Onboarding and Account Manager to ensure excellence across sales and customer success teams.
In this role, you'll evaluate team interactions, identify development opportunities, and provide tailored coaching to drive performance and customer satisfaction.
Responsibilities Review and assess customer and sales interactions for quality and compliance.Deliver clear, actionable feedback to team members through regular coaching sessions.Develop and maintain quality standards to ensure consistent evaluation.Work with training teams to address skill gaps and improve overall team effectiveness.Requirements At least 2 years of experience in sales coaching, quality assurance, or a similar role.Strong communication and data analysis skills.Ability to work to deadlines.Experience in SaaS, IT services, or CRM systems is an advantage.Fluency in English.Fluency in Spanish.Join us to help shape a high-performing team and create lasting impacts on customer experiences!
If you are interested in this role, please apply to Roisin Claffey via the link.

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