DBA - SQL DBA
Technology Consulting | Cloud Engineering
Deloitte has exciting career opportunities for a DBA within our large Technology practice. The successful candidate will join Deloitte as a member of the Cloud Engineering team and will have the opportunity to work in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field.
About this role: You will troubleshoot and resolve customer incidents remotely (chat, e-mail or phone)Troubleshoot events raised by our next generation monitoringRun daily checks and monitor our customer's infrastructureWork on service requests and small projectsKnowledge and skills required: Bachelor's degree in computer science or a related field, or equivalent work experience3+ years of Microsoft SQL Server experience – focusing on Database AdministrationTroubleshoot, identify and resolve high priority issues in real time under pressureExceptional communication skills both oral and writtenDesired Skills and Experience: Strong customer focus and ability to work with a wide range of customer teams, technologies and system models (web services, database, batch, monolithic, event driven, big data, COTS)Be well versed in IT first level support, preferably Database Services, cloud solution and related technologies and their interdependenciesProblem-solving skills and ability to troubleshoot in a complex and technology diverse environmentAbility to prioritize tasks, high organizational skills, good time management skillsFlexibility in working with multiple environments and different clientsExperience in Performance Tuning and system OptimizationUnderstanding SSRS, SSIS and SSASExperience in Legacy SQL Servers as well as most recent releasesUnix, Linux or alternatively Windows support experience – as an advantageNetwork support experience (TCP/IP, DNS) – as an advantageExperience in ITIL based environments or Knowledge of ITIL / ISO 20000Collaborate as part of larger delivery teams which may include project managers, business analysts, architects, developers, and change management professionalsCapture and communicate technical information clearly and concisely to audiences with a wide level of competencies.1+ years support, troubleshooting and handling service requests in Relational Database Management SystemExperience in High Availability (HA) and Disaster Recovery (DR) in SQL ServerUnderstanding of security principles, risk assessment and mitigation
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