Sr. Construction Program Manager, DCC CommunitiesThe EMEA Construction Program Team is looking for a team leader to manage a team that delivers a consistent approach to Data Center Capacity Delivery. If you like ensuring the construction organization uses a scalable approach to all project processes, we'd like to meet you. Your work will address a myriad of operational needs, including influencing Construction Managers (CMs) project controls (time and cost), KPIs, goals management, metrics and reporting, SOPs, templates, trainings, and resource management.
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilitiesYou will identify gaps and create processes to drive efficiencies and reduce level of efforts (LOEs) on repeating and overlapping works, eliminate non-value-add activities, removing blockers, and driving automation.You will identify gaps in global processes and create processes, SOPs and templates that are suitable for EMEA local requirements to support Construction Managers and General Contractors.You will manage your own team.You will maintain and forecast headcount & resourcing allocation across EMEA.You will coordinate the Construction program and initiatives at the global level, driving for training, adaption and implementation.You will drive project lessons learned across Construction and develop and track best practices for global consistency.You will gather data across clusters to support reporting, including scope, schedule, budget, resources, quality, health & safety and risk management, reporting and metric development/tracking.You will review & monitor Inspection, Observations & Incidents in Procore for EMEA-wide projects and analysis in order to share data (leading and lagging indicators) for trends, risks/opportunities and reports to CM leadership.You will connect and work with Construction Managers to prioritize H&S in planning and execution in all phases of CM projects and ensure adequate training is provided to CMs and GCs through the H&S Program team.You will run training and onboarding programs on key knowledge and tools.You will monitor business impactful goals, build dashboard to show metrics for KPI reporting. A day in the lifeTrack and monitor project risks across EMEA.Manage, mentor, and support your team through prioritization, clear communication, and influence across cross-functional teams.Drive audits and compliance to policies and use of tools (Procore, AWS Rev etc.).Self-initiate project ideas and track to successful implementation.Run continuous improvement projects spanning multiple teams. About the teamThe EMEA Construction Program Team are a programmatic delivery team enabling a consistent approach to Data Center Capacity Delivery. You will work in a diverse and creative team solving fascinating problems constructing Amazon Data Centers. You will be part of a fast-moving regional construction program team of professionals delivering data center capacity to support Amazon's growth in the EMEA region.
The program management team provides centralized support to Construction Managers (CMs) project controls (time and cost), KPIs, goals management, metrics and reporting, administration tasks, systems, programs, process, SOPs, templates, trainings, headcount and resource management, rolling out of new tools and development and maintenance of dashboards.
Minimum QualificationsBachelor's degree in engineering, construction management or a related technical discipline or 10+ years of relevant experience.5+ years working in the construction industry managing large scale complex projects.5+ years of technical program management experience working directly with engineering teams.5+ years of project management disciplines including scope, schedule, budget, quality, health & safety along with risk and critical path management experience.Experience managing programs across cross-functional teams, building sustainable processes and programs and developing and coordinating training in a fast-paced, deadline-driven environment.3+ years of experience in mission critical facilities (design, pre-construction, scheduling, construction and commissioning), or equivalent.Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and IOSH or equivalent.Experience analyzing structured and unstructured data.Experience developing Tableau dashboards and Tableau Server.Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.Experience owning/driving roadmap strategy and definition.Excellent oral and written communication skills.Former team management experience.Strong analytical skills; ability to mine and use data and metrics to back up assumptions and planning.Experience developing and understanding project schedule data. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT.
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