Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionThe Security Operations team is looking for individuals with a strong passion for security and knowledge of intrusion detection and response. As a Security Analyst in our SOC you will be responsible for working with a global team to identify and remediate threats to the company. In addition, the analysts are expected to contribute to our detection engineer program and continuously learn new skills.
As part of your role you will:
Collaborate with a global 24/7 team to investigate and respond to security alerts from across our SaaS and corporate environmentsIdentify opportunities and build new security detectionsIdentify and reduce alert false positivesIdentify and create automated responses to alertsReview security tooling and network configurations to identify opportunities for improvementWork cross-functionally to secure our customer cloud environmentsAssist in forensics investigationsContribute to projects aimed at enhancing organizational capabilities and driving continuous improvementQualifications5 years of incident response domain experience, or 3 years and a relevant masters degree
Experience building security detections, automations, and tuning alertsDeep understanding of Security Operations and Incident Response proceduresAbility to investigate and respond to security incidentsSecurity Operations or DFIR skill is a must.Development and scripting experience is a plus.Experience using Splunk and EDR toolsStrong written and verbal communication skills A Note on Qualifications
If this role interests you, you feel confident you meet 80-90%, but you're concerned you may not meet 100% of the requirements as-stated, please consider applying anyway. We are highly motivated to hire the ideal candidate for this role, and that person could come from a wide variety of backgrounds.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
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