Sr. Specialist/Expert Specialist - CMS HCP Contract to Pay - Iberian Hub (Spanish Speaking) Location: Global Business Solutions - Cork
Time Type: Full time
Posted on: Posted 6 Days Ago
Job Requisition ID: R-71691
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.
*This is a 12 Month Fixed Term Contract* Job Description The CMS HCP Contract to Pay team supports Lilly Meeting Owners with meeting planning & oversight, HCPs Contracts and payments execution, and the reporting of transfer of value (TOV) to enable compliance with the EFPIA Disclosure Code.
Responsibilities Be seen as a "go-to" information resource for Contracting to Pay queries from external HCPs and internal business partners. Provide excellent customer experience through the end-to-end coordination & execution of the Contract to Pay process in a compliant manner. Ensure efficient and effective issue resolution across the Contract to Pay process. Ensure adherence to Anti-Corruption requirements when interacting with and engaging HCPs. Ensure compliance with data capture requirements to support Lilly's TOV Disclosure requirements. Monitor daily operational dashboard to ensure compliance with pre-defined SLAs. Support global/regional CMS projects with focus on the Contract to Pay process. Support the overall CMS team by demonstrating flexibility in providing cover for team members. You may be required to support other markets, language requirements permitting. Personal Attributes Ability to handle complexity and utilize analytical skills, with attention to detail. Ability to proactively & effectively analyze & resolve problems. Ability to effectively prioritize and complete key tasks and deliverables. Able to respond flexibly and empathetically to customer needs. Ability to work in a local/regional/global team environment. Requirements: Experience and Education Prior experience in CMS HCP C2P is required. 2-3 years' customer facing experience with excellent communications & compliance skills. Associates Degree (or equivalent work experience). Fluency in Spanish and English language essential; Portuguese would be an advantage. Experience in Sales Force, SAP P2P module, MS Office. Experience with Contracting systems an advantage. Additional Information *Travel Percentage – Up to 10% international travel may be required.
Note: When applying internally for a position, your current supervisor receives notification that you have applied to the position.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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