At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are key to achieving this mission. That's why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done.
Our industry-leading SaaS-based Global Employment Platform enables our customers to expand and grow into 180+ countries, creating more opportunities for global success – without requiring entity or subsidiary setup. The technical opportunities you'll experience here have a positive impact on people and their work/life possibilities around the world.
If you have a passion for automation, are a deep innovator, and want to solve complex problems that lead to a world of positive results, consider G-P. Here, your knowledge and experience will be crucial to helping design and develop high-performing cloud-based software products using traditional Agile methodologies and modern frameworks.
Beyond a competitive compensation and benefits package, what we offer to all employees is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of your best innovations becoming reality.
Job Summary: As a Sr. Technical Program Manager, you will work across technology to drive execution, planning and prioritization that enable improved coordination, predictability, and transparency. You will identify and overcome delivery roadblocks in a complex, cross-functional environment that optimizes our sales to customer support pipeline. You will manage multiple technical programs, ensuring alignment with organizational goals, timelines, and quality standards.
What you'll do: Lead and manage the end-to-end lifecycle of multiple technical programs related to our sales and customer support ecosystem, ensuring alignment with organizational goals, timelines, and quality standards. Define program scope, objectives, and success criteria, developing detailed plans, roadmaps, success criteria and outcomes. Work closely with cross-functional teams, including Technology, Engineering, Product Management, Operations and Sales to prioritize work, resolve issues, and drive decision-making. Drive, enable and lead customer focused, agile delivery. Understand our sales and customer support ways of working, and delivery solutions that optimize their effectiveness and efficiency. Champion best practices enterprise-wide by continuously iterating on Program Management processes and capturing best practices. Foster effective communication and collaboration among team members, facilitating meetings, status updates, and regular reporting on program progress. What we're looking for: 5+ years of experience in technical program management, demonstrating a strong track record of successfully delivering complex programs in a technology driven SaaS environment. Proficiency in Agile program management methodologies and tools (Jira, Rally, etc.), with a deep understanding of software development lifecycle (SDLC). Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. Thrive in a culture of ownership, delivery, and innovation. Ability to communicate at all levels with clarity and precision, both written and verbal. Excellent problem-solving abilities, strategic thinking, and decision-making skills in high-pressure situations. Proven ability to manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines. Experience and familiarity with industry-standard project management software products such as Jira, and Google Suite. BS in Computer Science or Engineering or related equivalent work experience. Agile Certification (such as Scrum Alliance Scrum Master (CSM) or Scaled Agile SAFe Agilist (SA)) required. Experience with Salesforce, Zendesk, Workday preferred. Are you ready to work for a company that has continuously been recognized as a Top Place to work? People are the heartbeat of the company and the key to making G-P an inclusive and fun place to work – a collaborative environment where you can make a real impact and love the work you're doing!
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