At Three we're used to going beyond expectations to better connect our customers If that sounds like you, join us, and Be Phenomenal. Our Retail teams play a critical part in our enhanced store experience. There's an energy here that's infectious; we defy convention and we're always looking at ways to shake up the industry and to surprise and delight our customers. You can be yourself here, and you'll get to build strong relationships with customers and colleagues alike.
Join us as a Retail Store Manager You will own overall performance and running of the store.Our managers motivate and consistently deliver targets and objectives.You will foster an environment of collaboration, inclusivity, and empowerment.Drive a culture of continuous improvement for self and team.Our managers don't just manage stores; they seek out opportunities to work on projects and collaborate with different teams in our business.Champion the best customer experience in-store.Our managers pioneer a connected life and lead their teams to help our guests discover lifestyle solutions that enhance their lives.Champion change, leading and supporting their teams in an ever-changing world and workplace.Be responsible for KPIs for store and teams in areas such as sales, stock, audit, and security.Responsible for all RLP policies and processes for store audits.What else will the role involve? You will make customers feel phenomenal by Taking ownership of customer issues, using your problem-solving skills to resolve them in a patient and professional manner.Promoting customer self-service with a 'show' rather than 'do' attitude, and through the My3 app.Engaging with customers to tell a story about our product range.You will be responsible for driving sales Motivating your team to exceed targets through coaching and support.Maintaining an expert-level knowledge of all products in the range.Engaging with customers to match them to the appropriate products and services.Keeping a motivated and positive attitude when closing sales.You will go beyond the expected Supporting your team and manager.Taking part in projects that support our people and customer experience/journey.Keeping up to date with industry trends and competitor activity.Continuously looking for improvements in processes or services.We appreciate each other by Coaching and supporting our team in a way that engages the individual.Ensuring store standards are met.Understanding Data Protection policies and ensuring all administration is completed correctly.Demonstrating responsibility for RLP policies and processes.Skills and experience we're looking for Strong experience working in retail and managing store teams.Proven success in achieving targets and goals.Excellent interpersonal and communication skills.Experience managing a team in a customer-facing/service position.Excellent knowledge of MS Office.Passionate about giving our Guests an outstanding experience in-store.Managed inventory and controlled budgets.Comfortable leading in a fast-paced environment.Coaching and mentoring teams comes naturally to you.What we offer Competitive salary and Commission/Reward structure.25 days leave each year.Smartphone with a generous employee plan.Benefits contribution paid monthly to use towards healthcare etc.Employer matching pension scheme of up to 5%.Life Assurance and Salary Protection Plan from day one.Access to learning and development tools such as LinkedIn Learning.There's a lot more to us than meets the eye.
We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you feel this role is for you, then please apply!
If you require reasonable adjustments for your interview, please let us know when scheduling your interview.
Three Ireland (Hutchison) Limited. 28/29 Sir John Rogerson's Quay, Dublin 2. VAT Registration Number IE6336982T
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