SPAR Killarney (Muckross Rd) is looking for full time Store Supervisor to join their fantastic team.
The successful candidate will support the management team in the daily running of the store.SUPERVISORYSupervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate levelEnsure high quality and consistent customer service is provided at all timesTo delegate and communicate effectively with the retail sales teamTo supervise the effective induction and training of employeesTo know and understand company policies and procedures and ensure they are implemented effectively by retail sales teamTo undertake other additional duties as may be assigned by the store managerCUSTOMER CARETo ensure customers receive high quality and consistent service at all timesTo deal with and rectify customer complaints in an effective and pleasant mannerTo pro-actively take necessary action in store improvements following customer complaintsOPERATIONSEnsure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelinesEnsure housekeeping in the store is maintained at an optimum levelCo-ordinate in-store sales and promotionsTo communicate with retail sales team regarding in-store sales and promotionsTo ensure the appropriate cash register and cash handling policy is adhered toSTOCK MANAGEMENTOrdering of stockTo assist the Store Manager in preparations for stock take and supervise where appropriateTo assist the Store Manager in minimising stock loss through wastage, damages and pilferageEnsure food management and waste systems are adhered to by retail sales teamLEGISLATION & SECURITYTo ensure secure opening and closing procedures with the Store ManagerTo assist the manager as appropriate in matters relating to managing staff ensuring compliance with employment, HACCP, Health & Safety and Consumer legislationWork with Store Manager to ensure Health & Safety checks are conducted and actioned accordinglyThe ideal candidate will possess many of the below attributes: Previous supervisory experience Operational knowledge of retail environment Excellent interpersonal skills An understanding of consumer needs Understanding of employment, health & safety , HACCP, and consumer legislation Committed to continually improving standards Self-motivated & ambitious Computer literate
