SCOPE OF RESPONSIBILITIES, TASKS & DUTIES.
To support the purchasing function within the hotel, making orders using our purchasing system Procure Wizard, ensuring that all purchase orders are approved, inputted & agreed to delivery dockets at all times.
To confirm deliveries and scan all delivery dockets using Procure Wizard on a daily basis.
To ensure quality and correct specification and refuse delivery if not met.
To maintain a relationship with suppliers and raise any issues around deliveries directly with them.
To safely and securely store delivered goods in a timely manner in the required areas, fridge, freezer, keg room etc.
To ensure that the purchasing office and delivery bay are at all times clean and organised and fully compliant with all HACCP regulations.
To support food and beverage stock takes to a set timetable and to bring any discrepancies to the immediate attention of management.
To ensure all items taken from the store is done so with requisitions etc, and all stock is stored correctly and securely in each department.
2.
PROFESSIONAL RESPONSIBILITES: To arrive for work in good time, (ready to commence work at your appointed time) dressed to the correct uniform standard, well groomed and presenting a professional appearance to our Guests but dressed suitably for the manual nature of the role.
To provide the Guest, at all times, with the highest levels of Guest care and personal attention, where possible anticipating Guest needs and initiating actions to exceed expectations in order to ensure that the Guest receives a seamless service experience of the hotel.
The hotel promotes a high level of team ethos - to work together as a team, helping out other departments willingly To be familiar with the SOPs and procedures relating to your department and ensure that you implement them consistently.
To carry out your job responsibilities with a positive, happy attitude, showing good knowledge and proficiency, demonstrating your ability to be organised and structured in your work practices, prioritising tasks in order to achieve goals and objectives within acceptable time frames.
To attend job chats and one to one appraisal discussions as required.
To adopt an ethos of 'continuous improvement' recognising that neither the hotel, nor we as individuals ever stand still - that we must consistently review ourselves, our systems and procedures, identifying new ways of initiating improvements and bettering ourselves and what we offer to our guests.
To adhere to the hotel terms and conditions of employment, hotel policies and procedures which include (this list is not exhaustive and is consistently being added to): -Employee Handbook -Respect & Dignity at Work Policy -Company Computer, Internet, Email, Phone and Mobile Phone Policy -Cash Handling Procedures (if applicable to your position) -Security Procedures 3.
Fire, Health & Safety & Environmental Regulations: To be aware of safety in the workplace, reporting any hazards that you become aware of to your immediate Manager without delay.
To be familiar with and comply with your responsibilities in relation to Fire, Health & Safety and Environmental regulations.
To take all reasonable care when at work to ensure that your actions (or omissions) do not cause harm or injury to any person.
To take particular care for your own safety, complying with the correct procedures e.g.
lifting / carrying items, high reaching, cleaning baths/tiles etc and apply common sense to your actions, ensuring that all staff do so too.
To be aware of your carbon footprint, recycling where possible and reducing wastage, breakages, damage by working efficiently and adhering to the defined training/instruction and procedures.
To welcome new employees to the team, helping them settle in quickly by showing and them into the SOPs and procedures for department, giving them support, encouragement and guidance as needed.
To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
Demonstrates an ability to understand the core essence of what the hotel and company represents and is able to communicate this effectively to team members and integrate it into daily operations.
OCCASIONAL DUTIES To attend training sessions as required.
To attend meetings and document key information and decisions as required.
To carry out any other reasonable request made by Senior Management.
Due to the changing needs of our business, you may be required to work in other departments or hotels within the company on a temporary basis.