What's the opportunity?Are you ready to lead the charge in AI-driven customer service?
As a Key Account Executive focused on selling Fin, Intercom's cutting-edge AI agent, you'll play a pivotal role in revolutionizing how enterprises scale customer support.
Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.
This is your chance to join a world-class sales team, driving the growth of a transformative AI solution.
At Intercom, we don't just sell products; we empower businesses to reimagine their customer support strategies.
If you're looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.
What will I be doing?Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.What skills do I need?Proven success: 8+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.AI expertise: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.Strategic communicator: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.Solution-focused: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.Growth-oriented: Displays intellectual curiosity, ambition, and a commitment to personal and team development.BenefitsWe are a well treated bunch, with awesome benefits!
If there's something important to you that's not on this list, talk to us!
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Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you're cycling, we've got you covered on the Cycle-to-Work Scheme.
With secure bike storage tooMacBooks are our standard, but we also offer Windows for certain roles when needed.
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