MACE Model Farm Road, Bishopstown, Co. Cork requires a Full Time Supervisor to join their team.
MAIN DUTIES: SupervisoryEnsure high quality and consistent customer service is provided at all timesDelegate and communicate effectively with the sales teamSupervise the effective induction and training of employeesAssist the store manager in the effective management of sales team performanceCustomer CareEnsure customers receive high quality and consistent service at all timesDeal with and rectify customer complaints in an effective and pleasant mannerProactively take necessary action in store improvements following customer complaintsOperationsEnsure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelinesMaximise sales and margin while minimising wasteEnsure housekeeping in the store is maintained at an optimum levelEnsure the appropriate cash register and cash handling policy is adhered toEnsure shelf edged labels are updated on a weekly basisStock ManagementOrdering of stockAssist the manager in preparations for stock take and supervise where appropriateAssist the manager in minimising stock loss through wastage, damages and pilferageEnsure food management and waste systems are adhered to by deli sales teamCheck stock to ensure adequate stock is available for customers' needsEnsure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stockLegislation & SecurityEnsure secure opening and closing procedures with the store managerAdhere to consumer legislationEnsure potential hazards in the store are identified and reduced or where possible removed/eliminatedWork with the Store Manager to ensure Health & Safety checks are conducted and actioned accordinglyThe ideal candidate will possess the following attributes: Hard-working and flexible, with the ability to work both as part of a team and on own initiativeProfessional & polite manner is essentialCommitted to continually improving store standards with an attention to detailCommitted to delivering great customer experiences in a busy environmentEnjoys working in a fast-paced team environment and with a willingness to embrace new challenges
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