MACE Model Farm Road, Bishopstown, Co. Cork require a Full Time Supervisor to join their team.
MAIN DUTIES: SupervisoryEnsure high quality and consistent customer service is provided at all timesTo delegate and communicate effectively with the sales teamTo supervise the effective induction and training of employeesAssist the store manager in the effective management of sales team performanceCustomer CareTo ensure customers receive high quality and consistent service at all timesTo deal with and rectify customer complaints in an effective and pleasant mannerTo pro actively take necessary action in store improvements following customer complaintsOperationsEnsure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelinesMaximise sales and margin while minimising wasteEnsure housekeeping in the store is maintained at an optimum levelTo ensure the appropriate cash register and cash handling policy is adhered toTo ensure shelf edged labels are updated on a weekly basisStock ManagementOrdering of stockTo assist the manager in preparations for stock take and supervise where appropriateTo assist the manager in minimising stock loss through wastage, damages and pilferageEnsure food management and waste systems are adhered to by deli sales teamCheck stock to ensure adequate stock is available for customers' needsEnsure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stockLegislation & SecurityTo ensure secure opening and closing procedures with the store managerConsumer LegislationTo ensure potential hazards in the store are identified and reduced or where possible removed/eliminatedWork with Store Manager to ensure Health & Safety checks are conducted and actioned accordinglyThe ideal candidate will possess the following attributes:Hard-working and flexible, with the ability to work both as part of a team and on own initiativeProfessional & polite manner is essentialCommitted to continually improving store standards with an attention to detailCommitted to delivering great customer experiences in a busy environmentEnjoys working in a fast-paced team environment and with a willingness to embrace new challenges