Supply Chain Administrator Job Title: International Customer Relationship Administrator Location: Fox & Geese site, Dublin 22 Contract: Permanent About Irish Distillers Irish Distillers is Ireland's leading supplier of spirits and wines and producer of some of the world's most well-known and successful Irish whiskeys. Led by Jameson, our brands are driving the success of Irish whiskey globally.
About the role: We are currently recruiting for the new position of International Customer Relationship Administrator. The position is based at our Bottling Plant in Fox and Geese, Dublin 22 and will report to the International Customer Relationship Team Lead.
This role will support the ICRM team in processing all shipping documentation requirements for international markets as well as customer service duties for some markets.
Main responsibilities will include: Creation of document packs in line with market-specific requirements. Adhere to each market's mandatory and legal obligations for importation of Irish Distillers products. Management of documentation courier accounts and all associated tasks. Maintain courier log for tracking purposes. Generation and submission of Age certs and supporting documents. Be the specialist for import regulations for export markets. Support the ICRM team on freight administration. Order to cash process and customer service duties for a small number of export markets. Create and manage team calendar reflecting annual leave and training. Facilitate all meetings, workshops, and relevant projects. Compile and track safety moments from weekly team meetings. Action and issue notes from weekly team meetings. Flexibility to undertake additional duties as the role evolves. Continuous improvement mindset to drive process improvement. Support the wider ICRM Team to review and roll out new processes. Other ad hoc duties to support the ICRM function. Qualification, Skills and Experience required: A suitable third-level qualification. 1-2 years' experience in a similar role. Import/Export experience would be an advantage. Effective communication skills. Excellent planning and organizational skills. Results driven and capable of working to tight deadlines. IT proficient in SAP and Microsoft Office. Ability to manage multiple tasks with attention to detail. Build strong relationships with internal and external stakeholders. Team player with a flexible and adaptable approach. Strong time management skills. Continuous improvement mindset. What we offer Hybrid working arrangement. Annual profit share scheme. Product allowance for our portfolio of products. Continuous development programs. Fully paid maternity, parent, and paternity leave. Access to a workplace parenting coach. Health & Wellbeing support program. Up to 2 days paid leave for charity volunteering. To learn more about our careers, go to our careers page at www.irishdistillers.ie/careers.
Job Posting End Date: 2024-11-30
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