The REALM Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application issues dealing with nearly 100+ different services in Amazon Transportation Technology.
The DevOps Engineer will specialize in application support of WW Amazon transportation systems.
Your solutions will impact our customers directly!
This job requires you to constantly hit the ground running, and your ability to learn quickly and work on disparate and overlapping tasks will define your success.
High-impact production issues often require coordination between multiple Development, Operations, and IT Support groups, allowing you to experience a breadth of impact with various groups.
Primary Responsibilities:
Responsibilities include troubleshooting, diagnosing, and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing fixes for internally developed code (Perl, Ruby, Java), performing SQL queries, and updating, tracking, and resolving technical challenges.
You will also work alongside development on Amazon Corporate and Divisional Software projects, update/enhance our current software, automate support processes, and document our systems.
The ideal candidate must be detail-oriented, possess superior verbal and written communication skills, have strong organizational skills, be able to juggle multiple tasks at once, work independently, and maintain professionalism under pressure.
You should be able to identify problems before they happen and implement solutions that detect and prevent outages.
Additionally, you must accurately prioritize projects, make sound judgments, work to improve the customer experience, and ensure the right things get done.
Key Job Responsibilities: Play a vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements.Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions.Collaborate with other technical teams to ensure the design is effective and complements our in-house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS.Work on proactive detection mechanisms to report dips in software performance by building efficient metrics/monitors/alarms using our in-house tools.Build tools and automations to optimize the system and simplify processes. Minimum Qualifications: Experience in automating, deploying, and supporting large-scale infrastructure.Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, or Rust.Experience with Linux/Unix.Experience with CI/CD pipeline build processes.Experience with distributed systems at scale.
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