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The AppleCare Technology organisation has an immediate opening for a Systems Quality Project Manager to manage and lead QA and Testing activities for Regional and Global AppleCare systems and software projects. You will be responsible for the planning, coordination, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on AppleCare led projects. You will also play a role in our ambitious testing transformation journey. Through your knowledge of testing methodology and quality assurance, you will help to evolve the way we approach test planning and execution.
DescriptionQuality advocate who will partner with business and technical teams to build comprehensive test plans for multi-functional systems projects, with particular focus on UAT. Encourage others to fight for excellence, even under competing priorities and pressures. Participate in testing transformation activities by driving forward innovative approaches and methodologies. Proactively look for risks (technological, organisational) and identify appropriate mitigation plans. Seek expertise and involve the right experts for the best testing outcomes. Drive schedule, planning meetings and activities for UAT preparation and execution. Facilitate identification of test scenarios and ensure requirements traceability. Foster healthy debate and seek to understand multiple perspectives. Estimate resource requirements to complete testing, and ensure realistic plans are in place. Ensure the test environments and required data are available to support testing. Find opportunities to use automation for test prep and execution. Utilise analytical skills to investigate and drive resolution of issues found in UAT activities. Report progress on UAT activities and issues to the project team and to management. Effectively lead meetings ranging from 2 to 60+ participants, and communicate resulting actions. Approach problems flexibly, and be willing to adapt and modify your approach, without compromising on the outcome.
Minimum QualificationsAccomplished quality assurance experience in testing of enterprise applications, with emphasis on planning and managing cross-functional testing.Experience with different testing methodologies and driving a quality approach.Preferred QualificationsAbility to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans.Excellent listening, communication, leadership and presentation skills.Demonstrated experience balancing multiple efforts at a time.Ability to develop and maintain relationships with internal partners.Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective.Strong organisational and documentation skills.SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial.Knowledge in test automation tools and frameworks is beneficial.Quality Assurance certification (ISTQB, ASQ, etc.) and/or PMI certification is highly desirable.
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