Technical Content Professional - Intern

We are looking for talented content designers to help make a meaningful impact on how our clients use our products. Design and develop technical product content, both inside and outside of the user interface (UI), with a focus on clarity, accuracy, and the user experience. The design team you'll be joining is part of the worldwide design organization for Sustainability Software – a part of IBM that is collectively responsible for software products focused on AI-enabled solutions that assist our customers make more informed and data-driven decisions about how to manage their business and services

Responsibilities
Collaborate on driving a cohesive end-to-end content experience that moves clients through every phase of their product journey.
Design, develop, and publish IBM technical content (e.g. embedded in the UI, product tours, messages, product & API documentation, multimedia) that is easy to use, easy to understand, and easy to find. This may also include guided tours as well as training, nurture, and community content.
Simplify technically complex concepts and details from multiple sources into consumable content that drives user actions.
Deliver clear, inclusive, accessible, and translated content for a global audience.
Research and design content based on user scenarios and use cases and conduct user testing/research to validate content.
Collaborate directly with your design team and developers to build out, update and modernize our software products
Share work in progress, along with giving and receiving critiques.