Apple revolutionised personal technology with the introduction of the Macintosh in 1984. Today, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch and Apple TV. Apple's software platforms provide seamless experiences across all Apple devices and empower people with breakthrough services including the App Store, Apple Music, Apple TV, iTunes, Apple Books, Apple Pay and iCloud. The Apple TV app is all your TV. All in one app. Apple Original shows and movies from Apple TV+. The premium channels you want. Thousands of movies to buy or rent. Popular streaming services and cable TV providers. It's all on the expertly curated Apple TV app, and it's everywhere — on your favourite Apple devices, streaming platforms, smart TVs, gaming consoles, and more. It's the ultimate way to watch TV.
Description We are looking for a Technical Partner Manager to join the Video Operations EMEA team, on a 12-month contract, to be responsible for managing content delivery from Video partners and monitoring assets across platforms. This is a hands-on position within content operations for movies and TV shows. Therefore, experience working with video services and content systems to ensure TV app partner content is available and displaying as expected is key.
Responsibilities include: Ensuring the day-to-day quality of the TV app partner contentWorking cross-functionally to track, monitor and communicate asset deliveries from internal and external partners/platformsSupporting relationships with OTT video providers around the worldEnsuring the quality of video search and discovery experience across the Apple ecosystemExplaining, validating and supervising our partner integrations and supporting pivotal strategic initiativesPartnering with internal and external stakeholders to maintain relationships and provide solutions with video partnersDeveloping and maintaining scalable processes for onboarding partners onto the Apple platform and creating reports and insights based on established metricsProactively communicating operational status back to key stakeholdersIdentifying and seeking opportunities for continual process improvements to produce quantifiable operational efficiency gainsDefining new internal features and processes to enhance and optimise partner performanceMinimum Qualifications Demonstrable substantial experience within media and video industry with a specialism in video metadata, OTT apps, content delivery, linear television and external partner management is idealPassion for TV shows, movies and other video contentExperience with media metadata and videoStrong written and verbal skills to authoritatively communicate internally along with representing Apple to TV App partnersExperience working with large, sophisticated XML data sets tied to video contentTechnical skills and enthusiasm for learning new technologiesStrong public speaking and presentation skillsAbility to translate complex concepts into simple and easy to understand terms for non-technical audiencesGrace under pressure, with proven experience working on complex, international, large-scale, time-critical projectsPreferred Qualifications Flexible and versatile in nature, able to take on challenges while maintaining a sense of humourResults-oriented, upbeat and focused with a strong passion to learn and succeedEnglish fluency is required, additional languages ideal
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