Technical Support L2 IT Engineer - DublinPermanent | StackandCo | Ireland
Posted On 10/01/2024Job InformationIT Services
Work Experience: 5+ years
Excellent Salary + Benefits + Training
Location: Dublin
Job DescriptionSenior Technical Support IT Engineer L2 - Dublin - Hybrid 2 - 3 days WFH. This is a fantastic opportunity for a Senior Technical Support IT Engineer L2 who wants to bring their skills and experience to the next level. The role offers training and experience, along with a pathway to Field Service Engineer work on interesting projects. The client encourages and pays for Microsoft Certification Training.
The client is based in North Dublin and is a small, growing IT services company that offers a positive work environment. The small team collaborates well and fosters a wonderful atmosphere, so the client seeks a Helpdesk IT Support Engineer with a great attitude and ambition to advance.
As a Technical Support Helpdesk Engineer, you will need to have at least 4+ years of current experience in 2nd level technical support and remote IT support work within a Microsoft environment using Windows 10, Office365, and Active Directory, along with an interest in networking. You will have a career pathway towards a Level 3 Technical Support job or IT project work, with mentorship and encouragement to help you progress and gain Microsoft certifications.
RequirementsRequirements for Senior Technical Support IT Engineer Level 2: Current IT Engineer or 2nd Level technical support experience.Strong & Proven Technical Support experience (5+ years).Proficiency in Windows 10.Experience with Office365 Admin.Familiarity with Active Directory.Knowledge of Hyper-V.Experience with Firewalls or Sonicwall is a strong bonus.Project experience, as you will be able to run projects.Legal to work in Ireland with the correct visa.Excellent communication skills in English.If you have experience or knowledge of technologies such as VMware, Microsoft Suite, 365, Azure, Active Directory, DNS - Domain Management, and Firewalls, you will receive training with these technologies and more.
This is an excellent opportunity to gain exposure to field engineer work and larger networks through installations. A full Irish driving license is a bonus.
You must be legal to work in Ireland and based near North Dublin.
Hybrid work environment: after passing probation, you can increase WFH days to 3 days a week.
Excellent Salary + training + benefits.
Please send your CV to Gerry Nolan at Stack and Co now as this is urgent and the client wants to hire immediately.
** Apologies, no visa sponsorship or relocation is available. You must be legal to work in Ireland and based in Dublin.
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