Tele Sales Advisor - Proline, Inchicore, Dublin 8 Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware.
Proline As one of the leading suppliers of ironmongery and accessory products, Proline provides design solutions for architects, interior designers and specifiers on all their ironmongery needs. Offering a vast range of products which include invisible door solutions, door and window hardware, joinery products and airtightness products.
Principle Objective To drive sales and revenue growth within the commercial ironmongery sector through proactive outbound calls, relationship-building, and effective product knowledge dissemination. By understanding client needs and offering tailored solutions, the objective is to exceed sales targets, enhance customer satisfaction, and foster long-term partnerships, thus positioning the company as a trusted supplier in the industry.
Key Responsibilities Serve as the initial point of contact for all web and phone-based product inquiries.Develop the sales of commercial Ironmongery within the Chadwick's branches through building contacts with sales team and branch managers and to follow up on leads generated by the Chadwick's reps and regional sales managers.Prepare quotations for both trade customers and contracts team customers.Provide seamless support to the trade counter team ensuring timely customer service.Knowledge and Experience Preferable background in sales pipelines within the construction industry, with knowledge of ironmongery as a plus.Third level qualification in construction or business-related discipline is highly desirable.Key Skills and Competencies Ability to work on one's own initiative.Well-developed communication and inter-personal skills.Strong organisational and time management abilities.Ability to prioritise workloadEffective team working and networking skillsCommercial awareness and numeracy skillsNegotiation and analytical skillsFull clean Driver's LicenceKey Relationships Proline counter sales teamProline contracts teamChadwicks Branch Managers and Sales RepresentativesMeasurements of Success Driving trade sales within ProlineSupporting contracts team with commercial contractorsGrowing sales with Chadwicks branches and supporting overall Chadwicks ironmongery salesContract Type PermanentFull TimeOur Benefits Include Competitive Basic SalaryPrivate Health CareSick Pay SchemePaid Maternity and Parental LeavePension SchemeColleague Saving SchemeProfit Share SchemeColleague DiscountEducational AssistanceWellness initiatives
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