GET TO KNOW US"It is my desire to create the first true luxury brand of the 21st century." — Tom Ford.
Tom Ford Beauty is a covetable collection of cosmetics and fragrances, shaped with Tom Ford's singular vision of modern glamour and crafted with the ultimate in quality and luxury.
KNOW THE ROLETom Ford Beauty in Dundrum is currently looking for a Specialist to join their team, the role is 30 hours per week, fully flexible, fixed contract with an immediate start.
Your duties will include:SELL THE TOM FORD BEAUTY BRAND Achieve required retail sales targets; daily, weekly, monthly as set by the Company and communicated by the Counter Manager.Achieve the daily target of new customer recruitment as communicated by the Counter Manager.Utilize Customer Registry system to strengthen customer loyalty and maximize new launches and events through targeted customer communication.
DELIVER EXCELLENT CUSTOMER SERVICE Give prompt, polite and efficient service at all timesAdhere to the Tom Ford Beauty service standards at all timesCommunicate and demonstrate product expertise with every customer PERSONAL GROOMING Maintain high standard of personal grooming as required by Tom Ford BeautyWear the Tom Ford Beauty uniform and maintain the uniform clean, professional conditionAdhere at all times to Tom Ford Beauty specific makeup guidelinesWear only Tom Ford Beauty products during working hours unless otherwise specified EFFECTIVELY AS PART OF A TEAM Help colleagues and promote team efficiency by being flexible and taking on tasks as requiredCommunicate information to the Counter Manager and colleagues as neededMaintain high standards of time-keeping on the counter to ensure team efficiency HOUSEKEEPING STANDARDS Clean counters, tester stands and displays regularly to maintain Tom Ford Beauty brand imageMerchandise the counter according to brand guidelinesAdhere to brand hygiene standards and correct utilization of all selling/demonstration tools and take action to ensure the counter complies with these PERSONAL GROOMING Maintain high standard of personal grooming as required by Tom Ford BeautyWear the Tom Ford Beauty uniform and maintain the uniform clean, professional conditionAdhere at all times to Tom Ford Beauty specific makeup guidelinesWear only Tom Ford Beauty products during working hours unless otherwise specified COMPLETE ADMINISTRATION Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the Counter Manager CARRY OUT OTHER TASKS Carry out any other duties as may be required to support the Counter/Business Manager, the Sales & Education Executive and/or the Company from time to time KNOW WHAT WE'RE LOOKING FOR Previous beauty/ artistry experience is desirableAll applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale software is desirable Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview KNOW HOW WE WORKExperience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.We Care for Our People: We believe a great customer experience starts with a great people experience.
That is why we promote a culture where talent is nurtured and where creativity and learning are valued.We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
