Transfer Agency Senior Analyst

Details of the offer

Transfer Agency Senior Analyst - Investor Services Centre - Limerick - 6+ Months - Rate: 20 - 22ph PAYE Our client, a leading custodian bank in Limerick, is looking for a Transfer Agency Senior Analyst to join the Investor Services Centre team.

ROLE As a Senior Analyst reporting to a Team Leader, you will perform daily responsibilities while also collaborating with the Team Leader and quality function to support and enhance the team's skills, contributing to overall departmental performance.

The department delivers third-party fund services to a range of fund management companies, covering all aspects of shareholder servicing, including transaction processing, registration, settlements, distributions, commissions, and statement production.

PRINCIPAL RESPONSIBILITIES Respond to investor inquiries via phone or email. Assist the Team Leader with call volume management to ensure Service Level Agreements are met. Help monitor client-specific mailboxes and eGain to ensure queries are addressed within agreed timelines. Act as a mentor for new team members, providing guidance and support. Support quality improvements through procedural reviews and enhancements. Complete daily telephone dealing tasks, ensuring all documentation is properly scanned and recorded. Verify phone trade data accuracy by ensuring all necessary fields are completed and checklists are followed. Monitor and report on various client inquiries and make procedural recommendations to the Team Leader. Generate and distribute team statistics or reports as required. Ensure timely completion of your tasks and responsibilities. Perform other relevant tasks as needed to meet business needs. SKILLS / EXPERIENCE Strong understanding of Transfer Agency processes in an Investor Services environment in Ireland. In-depth knowledge of Telephone Dealing and Client & Investor Services. Ability to work independently and meet set deadlines. Extensive knowledge of fund administration, regulatory standards, and organizational requirements. If this role sounds like a good fit for you, I'd love to hear from you. Feel free to reach out to me directly or apply here!



#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Jobleads

Job Function:

Requirements

Research Advisor - Technical Services/Manufacturing Sciences

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, In...


Eli Lilly And Company - County Limerick

Published 23 days ago

Hydrogeologist

Access Talent Group are working with a leading environmental consultancy focused on sustainable water resource management and environmental protection. They ...


Access Talent Group - County Limerick

Published 21 days ago

Chemist 2

Overview The primary function of this position is to lead and/or participate in projects focused on developing strategy with respect to chemistry, manufactur...


Cook Medical - County Limerick

Published a month ago

Sous Chef - The Carriage House

Here at Adare Manor, our vision is to create magical experiences that people will never forget. Our vision is Beyond Everything, and we are always looking fo...


Adare Manor - County Limerick

Published a month ago

Built at: 2024-11-21T18:26:18.445Z