Travel Retail - Tom Ford - Fragrance Specialist - Arnotts - 30 Hours KEY RESPONSIBILITIES AND STANDARDS SELL THE TOM FORD BEAUTY BRAND Achieve required retail sales targets; daily, week ly, monthly as set by the Company.
With expert knowledge strengthen customer loyalty and maximise new launches and events through targeted customer communication.
GIVE EXCELLENT CUSTOMER SERVICE · Give prompt, polite and efficient service at all times.
· Adhere to the TOM FORD BEAUTY service standards at all times.
· Communicate and demonstrate product expertise with every customer.
PERSONAL GROOMING · Maintain high standard of personal grooming as required by TOM FORD BEAUTY.
· Wear the TOM FORD BEAUTY uniform and maintain the uniform clean, professional condition.
· A Bold TOM FORD BEAUTY look is to be worn.
· Wear only TOM FORD BEAUTY products during working hours unless otherwise specified.
· Male Specialists to adhere to Tom Ford Beauty Male Grooming guidelines.
WORK EFFECTIVELY AS PART OF A TEAM · Help colleagues and promote team efficiency by being flexible and taking on tasks as required.
· Communicate information to the Account Coordinator and colleagues as needed.
· Maintain high standards of time-keeping on the counter to ensure team efficiency.
MAINTAIN HOUSEKEEPING STANDARDS · Clean counters, tester stands and displays regularly to maintain TOM FORD BEAUTY brand image.
· Merchandise the counter according to brand guidelines.
· Adhere to brand hygiene standards and correct utilisation of all selling/demonstration tools and take action to ensure the counter complies with these.
COMPLETE ADMINISTRATION · Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the AC.
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CARRY OUT OTHER TASKS · Carry out any other duties as may be required to support the Counter/Business Manager, the Account Co-ordinator and/or the Company from time to time.
Qualifications · Previous retail industry/guest services experience is desirable (preferably within beauty) · All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service · Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment · Previous experience with retail point-of-sale software is desirable · Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Job: Retail - Store Primary Location: IE-L-Dublin Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 2414063