Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. Our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG
Description & QualificationsDescription
Primary/Essential Duties and Key Responsibilities:
Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly.Should be effectively able to manage a team of 7-10 members.The ability to coach, mentor, or guide the team is required.Ensure that all daily production requirements are completed ensuring the SLAs are met.Support managers and LT with automation and transformation projects supported by business.Maintain the required level of accuracy at all times.Demonstrate ability to coach/mentor/guide the team.Communicate potential service issue or business issue to LT and draft/propose correction and mitigation plan.Demonstrate how you foster relationships with internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively.Problem-solving, time management, and priority setting skills.Demonstrate UKG core values.Generate operational metrics to communicate and manage the performance of the production team.Manage difficult customer communications and build strong working relationships both internally and externally.Engage in hiring along with the manager.Implement quality control measures effectively.Assist and encourage team members to submit process innovation ideas as per the assigned goals.Qualifications
Qualification:
Excellent understanding of end-to-end UK and Ireland payroll processes.Overall, 8-10 years of work experience, of which the last 5 years in UK Payroll/HCM.Preferred Qualifications/Skills:
Experience of leading a direct team.Working knowledge of UK payroll software is preferred.Proficient in Microsoft Office (Excel, Word, and PowerPoint).Industry-level payroll certification will be a benefit.Interpersonal Skills:
Excellent written and verbal communication skills.Conflict resolution.Excellent customer service skills.Ability to handle multiple tasks under stringent timelines.Highly motivated and team-oriented.Education/Certification/License:
Bachelor's degree in business, Accounting, Computer Science, or a related field, or equivalent work experience will be considered.EEO StatementEqual Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
UKG participates in E-Verify. View the E-Verify posters here.
Disability AccommodationFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******.
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