Job Description We would like to invite applications for the position of Ward Clerk in Nenagh Rehabilitation Unit, Tyone, Nenagh, Co Tipperary Purpose of Position The post holder will be responsible for providing administrative and secretarial services across the Nursing and Clinical services and to provide cross cover for colleagues when necessary.
Salary: €13.75 Contact : Full Time - Fixed Term (9 Months) Hours: 37.5h per week Responsibilities and duties will include but are not limited to: Patient Administration Duties: - Responsible for accurately recording admission activity during patient admission, including bed management, transfer activity, discharge details.
- Ensure patients complete relevant Health Insurance Forms, where applicable, and any other forms that maybe required.
Ensure that vital information is correct for invoicing purposes.
- Ensure Standard Operating Procedure is available in times of leave for resident/ patient transition arrangements.
- Undertake data validation checks following times of leave to ensure accuracy of patient details on V Care.
- To liaise with the Patient Services Dept.
(Bed Management /Admissions Team) on a regular basis.
- To liaise with the Medical Records Office for regular chart collection - To ensure accurate Chart Tracking of all patient files on a daily basis.
- To arrange appointments for Outpatient Department Clinics.
- To prepare folders for discharged patients according to Procedure and policy and ensure that they are maintained in good order.
- To ensure that medical and death certificates are available for signature.
- To register Deaths with the Registrar of Births, Deaths and Marriages if required.
Clerical and Administrative Duties: - Meet and greet all visitors in a pleasant and welcoming manner.
- Answer all phone calls and record messages correctly and provide messages (written & email) for Home Manager left in their office before he/she commences work the following morning.
- To direct visitors and/or authorised workmen to the appropriate area(s) as requested.
- To collect and distribute all charts, reports, etc.
- To carry out on-going clerical duties and administrative tasks as they arise.
- To answer the telephone and relay appropriate messages.
- To document and arrange transport for patients where necessary - To collect, distribute and, if necessary, re-address post for the Ward.
- To keep Nurses Station tidy and ensure that an adequate supply of stationery is available at all times.
- To attend and participate in such meetings and events as may be required from time to time.
Role Requirements Personal Hygiene and appearance : Polished appearance Professional attire To be familiar with and follow the standards stipulated.
Wear minimal make-up and fragrance.
No jewelry with the exception of a plain (no stones) wedding band.
Eligibility criteria/ Qualifications and/or experience Desirable Qualifications: QQI Level 5 qualification as a medical receptionist or Diploma in Administration or relevant discipline or Diploma in communications or business.
Essential Criteria: Prior experience with Microsoft Office and typing.
Excellent communication and interpersonal skills.
Organized and resourceful.
Customer-focused.
Active listener.
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