This role is based in the Operations department of Goodbody. The Client Support Services department is an amalgamation of our traditional Middle Office, with our Account Opening, Account maintenance and Pension Administration teams. This is a vibrant and exciting area that maintains an environment of evolution, strategic foresight, and staff development. Client Support Services is an area for career Operations persons to grow, develop, and be rewarded in a supportive and professional division.
The Wealth Management Operations Team is a control function for the Wealth Management Department. Duties are varied and include:
Providing support and guidance to the Wealth Management Department on a broad spectrum of matters e.g. Client Due Diligence (CDD) requirements for all client types and jurisdictions, technical client on-boarding queries, reviewing of tax documents.Ensuring that client account opening documentation meets all regulatory and internal requirements, and creating the account on relevant systems with the appropriate settings.Managing all changes to client profiles, ensuring that all changes are in line with regulatory/internal requirements and that the required documentation meets the required standard.Cyclical review of client accounts and management of any renewal paperwork required e.g. identity documents, financial information, etc.Periodic report reviews, including trading activity reports, and investigation and reporting of exceptional items, for AML purposes.Correction of trading errors and processing of financial write-offs and the management of supporting paperwork.Management of the various fee charging processes for the Wealth Management Department, ensuring timely and accurate charging.Management of the monthly valuations process for the Wealth Management department.Preparation of monthly management information (KPI) reports.Keeping abreast of all new/revised legal/operational matters affecting the department and assessing the impact of same on the day-to-day running of the department.Various ad-hoc projects as they arise.Experience and Qualifications Candidates should have a minimum of 3 years' relevant industry experience.Previous experience of working in a CDD / AML role.Candidates should be proficient in Microsoft Office, principally Word and Excel.Full training will be provided on systems in use in the department where required.The LCOI or Professional Diploma in Compliance is desirable but not essential.Completed or willingness to complete the Professional Certificate in Stockbroking qualification.About you You have excellent organisational and administration skills; ability to prioritise workload and multitask, with flexibility to switch between tasks as necessary.You have high levels of accuracy and attention to detail with proven ability to work to deadlines.You have excellent communication and interpersonal skills with a confident and professional demeanour.You bring an enthusiastic approach to work, with the ability to work well in a team environment and on your own initiative with limited supervision.You have an aptitude to interpret regulations and regulatory guidance notes and provide guidance on their application.
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