Allgemeine Angaben Standort IE - Dublin - Point Village Land Irland Jobbeschreibung Salary: €45,000 + Bonus Work style - Onsite based (Dublin city South), Mon-Fri This is a unique opportunity to join TELUS Digital in Ireland as our Wellbeing Coach and be part of the team that really makes a difference.
Our clients are amazing and world leading in delivering beautiful customer experiences.
You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career.
Responsibilities Provide employees with tools to build emotional intelligence and resilience.
Attend and lead informational and promotional Wellbeing activities during employee training sessions.
Proactively reach out to employees and invite them to individual coaching or group sessions/workshops.
Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives.
Create and implement action plans with the aim to improve employees' wellbeing.
Lead projects or activities assigned by the wellbeing team manager.
Regularly monitor, collect, evaluate, and report necessary data to keep track of employee's progress.
Gives personal example of conduct and ethics at the workplace; Provides opportunity for 1x1 sessions to team members on at least a weekly basis; Provides monthly group sessions for all team members; Adheres to all work related instructions from the direct Manager and in the order of hierarchy; Participates in all trainings relevant to the project; The employee is familiar with the company's internal policies and working rules; Getting familiar with the work and safety brief and all following updates; Follows and adheres to all internal company rules and policies as set by the organization's management and HR department; Requirements: Fluent verbal and written command in English - minimum skill level required is C1 based on Common European Framework; Has experience in working in a similar capacity for at least 3 years (users/clients/patients facing) Master's degree in any of the following disciplines: -Clinical, counseling or health psychology.-Therapeutic counseling.-Psychotherapy.-Clinical social work Proficiency in conflict and crisis management.
Proficient user of the common office software applications.
Outstanding communication skills, with emphasis on listening skills and empathy.
Excellent interpersonal skills and a high level of discretion and confidentiality.
Comfortable to work independently and a strong team worker.
Demonstrated ability to perform well in a rapidly changing environment; Available to work on-site 5 days per week (Dublin 18) We offer: ? Stable job - permanent employment contracts, ? Relocation packages for candidates moving to Dublin ? Multiple bonuses: performance-based, language allowance ? Great rewards for referring your friends: consistent bonuses and prizes ? International career - regular training and international career opportunities ? Multilingual exposure - improve your spoken and written language skills ? Community projects – want to make the world a better place?
We run CSR (Corporate Social Responsibility) events all year long ? Private medical insurance coverage (tenure based) – we work with one of the best suppliers - VHI where you will benefit from a Professional Package ? Bike to work tax relief ? Pension scheme ? Maternity and Paternity leave Seniority Level Sprache English EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.
TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.
We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors.
With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Ref Number Req_00149442