Accommodation Supervisor

The Hyatt Centric The Liberties is excited to be recruiting for an Accommodation Supervisor to join our award winning team.
You will be welcomed to a friendly, inclusive environment where you can learn and collaborate with a great team to ensure a memorable guest experience.
The Accommodation Supervisor is responsible for overseeing the day-to-day operations of the accommodation facilities, ensuring that guests or residents have a comfortable, clean, and safe environment.
This role involves supervising housekeeping staff, coordinating maintenance activities, and ensuring compliance with health and safety standards.
Responsibilities Assist with the management of the Accommodation department and ensure strict compliance with hotels policies and procedures.
Supervise and coordinate the activities of the housekeeping team.
Inspect guest rooms, public areas, and back-of-house areas for cleanliness and maintenance issues.
Ensure that all areas meet the company's standards for cleanliness and presentation.
Liaising & communicating with front office and reservations teams regarding room status.
Respond to guest inquiries and resolve any issues related to accommodation promptly and professionally.
Ensure guest satisfaction by maintaining high standards of service and cleanliness.
Ensure compliance with health and safety regulations.
Train new employees and conduct ongoing training for existing staff.
Requirements Proven experience in a supervisory role within the hospitality industry.  Excellent customer service skills.
Strong leadership and team management skills.
Excellent organizational and time management abilities.
Attention to detail and a commitment to high standards.
Strong communication and interpersonal skills.
Be able to work evenings, weekends, and holidays.