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Admin Team Member, Business Support, FermoyVacancy Number: 26088
Business Support, Customer Service (Entry)
Job Type: Full-time
ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy.
Position Description This position will provide the successful candidate with the opportunity to develop/enhance the following skills:
In-depth knowledge of ESB Networks businessStrong Customer Service orientationUse of IT applications such as SAP, Excel, Sharepoint, Word etc.Key Responsibilities Work in accordance with agreed guidelines, policies and proceduresProviding excellent customer service to all Networks customersWork as part of a multi-functional team and support all units nationallyShare knowledge and skills openly with other members of the teamSupport the efficient running of the Business by providing reportsFacilitate and support others in achievement of team goalsProviding clerical/project support to Network Supervisors, Project Leaders, and ManagersDemonstrate flexibility and adaptability to changeAnalysis of all Work Programmes from a delivery perspectiveResponsible for Sharepoint workflows and maintenance of DataMonitor and report on completion of critical Programme items that have been prioritised for completionLook for internal best practice and better ways of process managementEnsure Business Support performance is monitored and highlighted to enable delivery of Work Programme 24 and future programmesExperience and Qualifications Either 3rd Level qualification or equivalent work experienceWorking knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHRGood communication skills with a strong emphasis on customer focusAbility to work to tight deadlines whilst maintaining accuracy and appropriate attention to detailA flexible approach to workingAn ability to work as part of a teamFinancial awareness of jobs planned vs actual costs, Date Management & Job ClosureLocation Fermoy, Co. Cork
While training attendance in the office will be required 5 days a week and when training is complete a minimum 3 days per week will be a requirement of this role.
Reporting to The successful candidate will report to the Business Support Supervisor, Delivery Support
Why Work with Us? Opportunity to lead Ireland's transition to net zero carbon futureProgressive, hybrid working modelCareer development through mentoring and trainingCorporate Social Responsibility OpportunitiesSports and Social ClubsNetworking opportunitiesCredit UnionAccess to staff well-being programmesGenerous parental leave entitlementsStrong values-based and inclusive cultureStrong commitment to diversity, equity and inclusionGreat team environment working to our Core Values: Courageous, Caring, Driven and TrustedStarting at €32,400 per annum
Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, ******
If you have any queries in relation to this job, please contact ******
Your application will be held in reserve for 6 months should you be suitable for the role.
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