Position Description This position will provide the successful candidate with the opportunity to develop/enhance the following skills: In-depth knowledge of ESB Networks business Strong Customer Service orientation Use of IT applications such as SAP, Excel, Word etc.
Key Responsibilities The key responsibilities of the role will include but are not limited to; Work in accordance with agreed guidelines, policies and procedures.
Providing excellent customer service to all Networks customers.
Work as part of a multi-functional team and support all units within the Division.
Share knowledge and skills openly with other members of the team.
Reporting - Support the efficient running of the Business by providing reports.
Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self Providing clerical support to Network Supervisors, Project Leadersand Managers Demonstrate flexibility and adaptability to change Working as part of a flexible team, the successful candidate will be involved with all aspects of the above work.
Experience and Qualifications Either 3rd Level qualification or equivalent work experience.
Full clean driving licence Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
Good communication skills with a strong emphasis on customer focus.
Ability to work to tight deadlines whilst maintaining accuracy and appropriate attention to detail A flexible approach to working An ability to work as part of a team.
Financial awareness of jobs planned v actual costs, Date Management & Job Closure Location ESB Networks, Galway While training, attendance in the office will be required 5 days a week.
When training is complete a minimum of 3 days per week will be a requirement of this role.
ESB is committed to smart working - combining digital tools with a culture of trust and empowerment to enable flexible ways of working.
The successful candidate may work flexibly within their jurisdiction with attendance at the workplace for in-person collaboration on at least one anchor day per week.
All smart working arrangements are subject to manager approval and ongoing review, based on the operational requirements of the role, the team, and the individual.
Reporting to The successful candidate will report to the Business Support Supervisor, North West.
Why Work with Us?
Opportunity to lead Ireland's transition tonet zero carbon future Progressive, hybrid working model Career developmentthrough mentoring andtraining Corporate Social Responsibility Opportunities Sports and Social Clubs Networking opportunities Credit Union Generous Pension Access to staff well-being programmes Generous parental leave entitlements Comprehensive Diversity & Inclusion programme Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted Salary Starting from € 32,000 per annum Closing Date 18th November 2024 Note: Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, To be considered for this role you will be redirected to and must complete the application process on our careers page.
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