Application Engineer, E-Reader Platform

Details of the offer

Want to know how Kindle Operating System works?
Do you have amazing problem-solving skills in debugging/identifying issues within the operating system stack?
Look no further!

Amazon Kindle is a customised operating system that is purpose-built and optimised for book reading (and note-writing) purposes.
As a support engineer, you would be mining through a large set of logs to identify patterns of data.
You would also own monitoring key metrics, maintain dashboards for them, and create automated alarms to detect failures.
You will partner with multiple teams internally for successful root-causing of issues and in creating generic dashboards to monitor the health of Kindle.

The ideal candidate must be detail-oriented, have superior verbal and written communication skills, strong organisational skills, and be able to juggle multiple tasks at once.
You should be able to identify problems before they happen and implement solutions that detect and prevent outages.
You must accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Key Job Responsibilities:
- Mining through large sets of logs to identify patterns of data.
- Monitoring key metrics and maintaining dashboards.
- Creating automated alarms to detect failures.
- Partnering with multiple teams for root-cause analysis and dashboard creation.
BASIC QUALIFICATIONS- 2+ years of software development or 2+ years of technical support experience.
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design.
- Experience scripting in modern programming languages.
- Experience troubleshooting and debugging technical systems.
- Bachelor's degree.
PREFERRED QUALIFICATIONS- Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis.
- Understanding of operating system concepts and fluency in C/C++.
Posted: January 10, 2025 (Updated about 1 hour ago)
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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