Assistant Business Manager, Brown Thomas CorkFull Time, Permanent Contract About Charlotte Tilbury BeautyFounded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond, with over 2,300 employees globally who are part of the Dream Team making the magic happen. About Your RoleThe Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving team performance through motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You will work alongside your Business Manager in supporting day-to-day operations on counter.
As an Assistant Business Manager you will:Drive financial results in store to meet and exceed targets and key performance indicators.Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives.Demonstrate entrepreneurial spirit and show genuine enthusiasm for the Company's performance.Lead by example to promote exceptional customer service and create a positive customer experience.Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved.Extend exceptional customer service beyond the in-store experience by driving the customer database for direct marketing opportunities.Implement individual and team development plans, conducting regular reviews that encourage feedback and coaching.Create a positive team culture in store through meetings and a collaborative management style.Propose plans, events, and activities to unlock commercial success.Maintain impeccable visual merchandising and hygiene standards.Execute grooming standards, inspiring your team to be their best selves.About You:Retail management experienceA genuine passion for the beauty industryCommercial acumenPeople management experienceStrategic planning experienceWhy Join Us?We offer a structured induction programme – Charlotte's Magic Academy, training on all aspects of the role.Structured career development – our team of industry experts support your learning potential and career goals.Exclusive launches of our incredible products before anyone else.Access to LifeWorks.Other benefits such as life assurance, birthdays off work, team sales incentives, and more.At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
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