Bids & Tenders Support Executive (Full Time)Dublin, IrelandDescriptionPosition Reports to: Chief Operating Officer
Responsibility: To win new business for Kefron businesses through public and private sector tendering.
Interfaces with: Kefron AP: Field Sales, Pre-Sales, Project Delivery, Support Services.
Kefron Records Management: New Business Development Managers, Key Accounts, Operations, Scanning Bureaux.
Place of work: Kefron Parkwest Dublin 12 (Hybrid Role)
About Kefron Kefron, established in 1980, has grown from being a provider of off-site document storage to a full-service Records Management and Document Processing company.
We are the largest Irish-owned and operated company in the industry, serving over 1100 customers across the UK and Ireland including major banks, law firms, public sector organisations, and global brands.
Our business operates under two main divisions:
Kefron Digital – Specifically Kefron AP invoice automation Software (SaaS)Document scanning and imagingDocument and data processingWe have ambitious growth targets, particularly for the Kefron Digital business, having added over 30 new staff in the last 18 months.
This is an exciting space, and new business growth is expected via both our sales team and through tender success.
Our Vision: Our brands in every building
Our Mission: To get closer to our customers.
See the need, deliver the solution
Our Values: Passion & Pride, Security & Trust, Initiative & Ownership
Job Purpose: To play an integral role in the growth of the Kefron Business by taking responsibility for winning new business through both Public and Private sector RFPs/RFTs.
The B&T Writer will be accountable for coordinating bids and supporting the sales and marketing teams to win new business revenue for both Kefron businesses in the UK and Ireland through tender submissions.
They will also be expected to ensure that we are employing best practices in terms of overall tender strategy development, RFT sourcing & screening (we provide a tender portal search automation tool), KPI tracking, and execution of submissions.
This is a critical role as bids and tenders provide an important source of new business – we entered 40 competitions in 2024 and have enjoyed considerable success in both markets.
In addition, the T&T writer will play a key role in the marketing team by taking responsibility for origination and technical writing of all product and promotional content and collateral including brochures, feature data sheets, case studies, webinar content, and website content.
Key Responsibilities (include, but are not limited to):
Have a strong, competitive streak and a real will to win consistently in competitive tendering.Demonstrate a strong work ethic to actively look for tender opportunities and submit winning bids.Be incredibly well organized, able to work to strict deadlines, and project manage the submission process.Work well with other stakeholders, peers, partners, and team members to obtain and refine necessary information required for specific tenders in a timely fashion.Have a willingness to adapt and flex to support two different businesses.Be detail-oriented with a focus on a 'right-first-time-all-the-time' approach to produce high-quality documentation.Develop a deep understanding of technical functionality, operating processes, and methodologies, and present them effectively and succinctly.Contribute creatively to the origination of new content and promotional themes for all Kefron products and services.Exhibit strong writing and content management abilities specific to tender submissions.Deliver high-quality documentation and email correspondence with a good standard of written English.Role Targets & Measurements: New revenue from target % of tender competition successes:Kefron AP Recurring RevenueKefron AP Professional Services for Kefron AP implementationKefron Storage RevenueKefron Records Management ServicesDocument Scanning and Data CaptureDocument & Data ProcessingAccurate identification, capture, and evaluation of all suitable tender opportunities.On-time submission of compliant responses to tenders.Tender quality scores as marked by the contracting authority/company.Development of collateral successfully passed by the Marketing Manager for in-market deployment.Wider Role: Create high-quality tender submissions with appropriate detail to score maximum qualitative scores.Develop an in-depth understanding of the features, benefits, capabilities, and limitations of both Kefron AP Invoice Automation software and Kefron Records Management Services.Develop a tender strategy to optimize potential new business opportunities.Provide best practice recommendations for management and implementation of tenders and processes.Maintain an up-to-date tender library for efficient high-quality submissions.Manage all relevant tender processes across the business, ensuring formalization and documentation.Liaise with stakeholders for timely, high-quality input to tender submissions.Liaise with tender framework managers and government bodies in the UK and Ireland for compliance.Track and monitor tender function performance, providing analysis and recommendations for improvements.Create and develop case study and customer reference materials.
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