Billing Analyst & Accounts Receivable Support Specialist Job Summary: WHO WE ARE
Are you enthusiastic about marketing, technology and helping businesses connect with the right people at the right time? ClickDimensions exists to make revenue technology simple, affordable, and accessible so every company can drive growth through better customer engagement.
WHAT WE ARE LOOKING FOR
Do you have a keen eye for detail and a passion for accuracy? Are you a problem-solver who thrives in a fast-paced environment? If so, then our Billing Analyst and Support Specialist role might be perfect for you.
In this critical role, you will be responsible for ensuring the smooth and efficient operation of our billing and AR processes. You will analyse billing data, identify, and resolve discrepancies, and provide exceptional support to our customers while safeguarding the company's financial health.
Job Description: Responsibilities Process and maintain customer accounts and billing information Generate sales orders and distribute accurate invoices and statements Analyse billing data to ensure accuracy and identify potential issues Investigate and resolve billing discrepancies in a timely manner Research and respond to customer inquiries and complaints regarding billing Monitor accounts receivable and follow up on overdue payments Collaborate with internal departments (e.g., Sales, Customer Support) to ensure billing processes are efficient and effective Prepare and maintain billing reports and documentation Identify and recommend improvements to billing procedures Receiving inbound calls and making outbound calls Training and onboarding new team members Month end close activities WHAT YOU BRING TO CLICKDIMENSIONS Minimum of 1-2 years of experience in billing, accounting, or a related field Strong analytical and problem-solving skills Excellent attention to detail and accuracy Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) NetSuite experience an advantage but not a requirement Excellent written and verbal communication skills Ability to work independently and as part of a team Strong customer service skills Worker Type: Regular
Number of Openings Available: 1
About Us Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively.
Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes.
Click – Built to Grow your Business.
Click is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.
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