Branch Manager - Ballysimon, Co. Limerick Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, through organic growth and acquisitions, the Group has established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware.
Principle Objective Reporting to the Regional Director, the Branch Manager is responsible for all daily functions within the branch. The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan to achieve branch revenue, sales, and service goals.
Knowledge & Experience Previous Management experience essential Previous experience managing a busy builders providers would be a distinct advantage A strong understanding of the construction industry Full competence with standard software packages, including MS Word and Excel Third level degree in a commercial discipline is desirable but not essential Key Responsibilities Ensuring that the sales team provides friendly, open, and enthusiastic customer service both in person and on the phone Understanding of basic accounting and computers Working with division managers and sales representatives to establish monthly growth targets and development objectives Working closely with the Regional Director to assist in driving the development of the Branch and ensuring standards are met for service excellence Maintaining thorough knowledge of Chadwicks Group and competitor products/services to maximise sales and service opportunities Improving the performance of the Branch across key performance measures Undertaking customer service duties as required to ensure effective and efficient management of the branch Generating a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm, and drive Maintaining a clean, well-organised, and properly merchandised store at all times Ensuring that all policies, procedures, and controls are followed at all times Branch administration Essential Competencies Strong commercial acumen Strong ability to negotiate obstacles Understanding of basic accounting and computers Excellent people management skills Effective team working and networking skills Excellent interpersonal and customer-facing skills Strong communication skills, both written and verbal The flexibility and willingness to learn Enjoy working with people Strategic Planning Problem Solving Dynamic, motivated & driven to achieve targets Excellent organisation and attention to detail Tact and diplomacy Key Relationships Regional Director Operations Manager Support Office team Customers & Suppliers Leadership team Branch Colleagues Contract Type Permanent Full time 39 hour contract Working week Monday to Friday, may be required to take part in the Saturday roster Location: Ballysimon, Limerick Our Benefits Include Competitive Basic Salary Bonus Opportunity Private Health Care Sick Pay Scheme Paid Maternity and Parental Leave Pension Scheme Colleague Saving Scheme Profit Share Scheme Colleague Discount Educational Assistance Wellness initiatives
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