Engineers in this role debug reported problems, design, develop and unit test code fixes. They use programming languages in which the product has been written; have an in depth understanding of the environment to test the code fix; understand and articulate the impact on other components in the product.
The ideal candidate should have a strong passion for solving problems, developing highly efficient solution experimenting with new technologies. They should also have a keen interest in learning Cloud. In addition, the ideal candidate must also have a relentless desire for continuous improvement through the learning of new things, be a champion of new ideas, continually explore new perspectives, and embrace going beyond their comfort zone.
This position provides the opportunity to work in a high growth area in the Hybrid Cloud Management and Artificial Intelligence for Event Manager organization. You will have access to the latest education, tools and technology, and a limitless career path with the world's technology leader. Come to IBM and make a global impact!
The team takes pride in the success of our clients. Working in a Watson AI Ops team provides an opportunity to work in a fast paced, highly technical, diverse and customer focused area.
Primary role as a CEng support-Dev Specialists:
• Perform problem determination, analysis and solve customer problems in the Agile Service Manager, AIOps & Netcool environment.
• Debug reported problems, design, develop, unit test code fixes and deliver fixes to customer. Use programming languages in which the product has been written; have an in depth understanding of the environment to test the code fixes; understand and articulate the impact on other components/products in the product suite.
• Provide client insight and feedback regarding the client environment to the development organization responsible for new product development.