Cloud Support Engineer - Storage And Content Delivery (French Speaker)

Cloud Support Engineer - Storage and Content Delivery (French speaker)Job ID: 2752282 | Amazon Web Services EMEA SARL (Irish Branch)
ABOUT US
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will assist a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, providing our customers with the tools and tactics to maximize their Product and Support investment.
WHAT CAN YOU EXPECT FROM A LIFE AT AWS?
Every day will bring new challenges while you:

Learn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' needs.Interact with leading engineers around the world.Partner with AWS teams to help reproduce and resolve customer issues.Leverage your customer support experience to provide feedback to AWS teams on service improvements.Drive customer communication during critical events.Drive projects that improve support-related processes and customer technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, complex customer problems that may span multiple AWS services.BASIC QUALIFICATIONS
- Fluency in French
- Experience with Content Delivery Networks, knowledge of web caching, validation, cache-control, and experience troubleshooting streaming issues.
- Knowledge of media frameworks, using both video and audio, such as FFmpeg, Quicktime, DirectShow, and experience troubleshooting filesystem, block, and object storage.
PREFERRED QUALIFICATIONS
- Bachelor's degree in Engineering/Computer Science/Mathematics or related field.
- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).
- Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java, .NET (C#), JavaScript.
Posted: September 3, 2024 (Updated about 11 hours ago)

#J-18808-Ljbffr