Porter Opportunity at the 4* Bracken Court Hotel, Balbriggan, Co. Dublin.
The hotel is currently seeking to recruit a Conference & Banqueting Day Porter to join their professional and highly skilled in-house team.
If you have the relevant experience, would like to develop your career within a busy 4*hotel and have a real passion for working with people and delivering excellent customer service we could have an excellent opportunity for you.
The Role: We currently have a full-time position available.
The role will require the individual to be flexible in their roster availability and must be available to work weekends and public holidays.
Preparation and set up of the meeting and event spaces within the hotel and deliver a personalised and dedicated service to all guests on the day of their event.
Main Duties: Preparing conference rooms, meeting spaces and event areas, arranging furniture, equipment and materials in the required layout.
Ensuring a courteous and professional service are always provided.
Act as point of contact for event organiser, providing assistance and ensuring their needs are met throughout the event.
Handle any last minute requests or changes with a positive attitude and a focus on customer satisfaction.
Communicate effectively with clients, colleagues, and other departments to ensure the seamless execution of events.
Provide on-the-spot support during events, including adjusting room set ups, troubleshooting AV issues, and responding to client requests.
Monitor the inventory of conference materials, such as flip charts, markers, and other supplies, and notify managers when stocks are running low.
Maintain and upkeep of the department including cleanliness of all public areas and meeting spaces.
All store rooms maintained in an orderly fashion in line with health and safety policies and to protect equipment stored safely and securely.
Reporting of any maintenance or health and safety issues promptly and taking immediate action to make safe for staff and customers.
Assisting in all areas of the hotel when needed and carrying out other reasonable duties in other departments, then there is lower business levels.
Requirements: Previous experience in a similar type role would be desirable but is not essential as full training will be provided.
Must be fluent in the English Language both written and spoken.
Must be enthusiastic and a quick learner.
Must be able to multi-task and be willing to help out where required in all areas of the hotel.
Must have excellent customer care skills.
Excellent communications skills.
Excellent people skills.
Must be able to work as part of a team and on own initiative.
Must be available for early starts and late finishes.
Benefits: Free Parking.
Staff Meals.
Group Pension Scheme.
Group Health Insurance.
(Reduced Rates) Excellent Training Opportunities.
Staff Reward & Recognition Initiatives.
Employee Assistance Programme EAP Scheme.
Skills: Customer Service Attention to Detail Benefits: Free Parking Staff Meals Staff Pension