Cpl Resources | Payments Executive

Details of the offer

About the Role: We are seeking a highly motivated Payments Executive to manage and oversee all payment processes across direct debit and credit card collections.
The successful candidate will play a critical role in ensuring the accurate and efficient collection of payments via Stripe, as well as reconciling transactions.
This is a key role within the Finance team, requiring expertise in payment operations and financial management.
Experience in the Irish health insurance market will be an advantage.
Key Responsibilities Payment Operations Management: *Design, implement, and manage end-to-end payment processes for both direct debit and credit card transactions.
*Take ownership of the collection processes, ensuring timely and accurate collection of payments from customers.
*Manage and optimize payment processes using Stripe and other relevant platforms.
Reconciliation and Reporting: *Reconcile payments received via direct debit and credit cards, ensuring all records are accurate and up to date.
*Investigate and resolve discrepancies in a timely manner, liaising with relevant teams where necessary.
*Generate regular reports on payment status, collections performance, and outstanding balances.
Customer Support: *Act as a point of contact for payment-related inquiries from customers, addressing issues such as failed payments or disputes.
*Ensure a seamless and customer-friendly payment experience.
Process Optimization: *Continuously review and improve payment processes, leveraging automation and technology where possible.
*Collaborate with cross-functional teams to ensure integration of payment systems with other business processes.
Compliance and Risk Management: *Ensure payment processes comply with relevant regulations, company policies, and industry standards.
*Monitor and mitigate risks associated with payment collections and data security.
Here's what we're looking for: Skills and Experience Required: *Proven experience in payment management or working within a finance team, ideally with hands-on experience managing direct debit and credit card collections.
*Strong knowledge of payment platforms, with experience using Stripe being a distinct advantage.
*Excellent reconciliation skills with the ability to analyse and resolve discrepancies effectively.
*Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
*Familiarity with financial regulations, data security, and compliance requirements.
*Exceptional attention to detail and accuracy in managing financial data.
*Strong communication and interpersonal skills, with the ability to interact effectively with internal teams and external stakeholders.
Preferred Qualifications: *Bachelors degree in Finance, Accounting, Business, or a related field (or equivalent experience).
*Experience in process improvement or implementing automation in payment workflows.
*Knowledge of financial systems and tools, including experience with accounting software.
Reach out to to express interest.
#LI-AC8 Skills: Payments AP Accountant


Nominal Salary: To be agreed

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