Credit & Collections Analyst – 12 month Contract Overview My client is a multinational medical devices and health care company based in Galway, hiring for a Credit & Collections Analyst. This role will have an initial 12 month contract with a view to permanency.
Responsibilities and Duties Create Credit limit and payment term requests through FSCM Credit Management.Responsible for monitoring and maintaining assigned accounts across EMEA through account reconciliation and collection of receivables.Ensure compliance with the Global Credit Policy related to risk management and extension of credit.Management & review of daily Credit queue before approving and releasing orders for shipment in line with policy.Prepare AR ledger review for management focusing on overdue accounts and forecasted monthly cash collection.Ensure Cash application is accurate.Ensure that cash targets are met, and payment terms are respected.Record customer contact activity in SAP through FSCM Collections Management Module.Review unapplied credits and manage refund requests.Management of customer disputes.Direct productivity improvement efforts to ensure all processes are efficient, cost effective, and consistent with overall department practices.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Quarter end/Public holiday support as required.Support Monthly Close and KPI Metrics.Relationship Management Serve as the primary liaison with the Sales Directors/Commercial Team on customer related issues.Build strong account relationships through continued phone/email contact with sales/commercial and relevant stakeholders.Work with Sales to ensure the department is meeting customer and sales service standards.Promote strong collaborative relationships between Credit & Collections/Finance/Customer Services as well as other internal teams.Requirements Accounting Technician or equivalent Credit qualification desirable.Third Level Diploma/Degree an advantage.Additional European Language an advantage.Experience: 2+ years relevant experience in an Accounts Receivable role ideally with Shared Service Centre and multinational corporation background.Credit control or customer related experience in EMEA regions is desirable.SAP/FSCM Collections Module or other major ERP Systems experience is essential.Strong written and verbal communication skills are essential.Attention to detail and organized.Proficiency in Excel, Word and Outlook.Commitment to excellent customer service.Ability to prioritize and manage multiple responsibilities.Ability to work independently in a fast-paced high-volume environment.If interested, please forward your most updated CV to ******
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