Customer Service Rep And Administrator

My client base in Dublin 12 is seeking a customer service representative for immediate start. This position will be for a minimum of one month. This position will involve working Monday to Friday 9am till 5pm.
The successful candidate will be required to
Handle inbound calls and email queriesProcess ordersManage proof of delivery requests and queriesAnswer tickets through the ticket handling systemProduce and update daily and month end reportsTrack, measure and manage complaintsIdentify any sales leads and pass details to the dedicated sales teamThe ideal candidate will have
Previous customer service or call centre experienceSome administration experienceThe ability to use Microsoft Office Suite such as outlook, word and excelExcellent communication skillsStrong attention to detail
#J-18808-Ljbffr