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Customer Service Technical Support Agent - German Speaker - Remote Work/Wfh

Details of the offer

We are currently recruiting fluent German speakers to work in Technical Support.
This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking to develop transferable skills incustomer service, IT troubleshooting, problem determination, teamwork, and quality control.
The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolution
Day-to-day duties: Answer incoming contacts via phone, mail and ticket system promptly and professionallyResolve B2B customer queries using the relevant tools and systemsWork to achieve individual and team-specific goalsAssist with mentoring new hiresEssential Competencies: Interested in working with ITGood customer service and communication skillsFluency in English and German Friendly and outgoing mannerSalary and benefits:
32.000 Euro salary plus bonusFull training providedCareer progressionCasual social atmosphereOur team has experience of relocating the best candidates from all over Europe and will help you with anything you need to know to live, work and have fun while in Ireland.
Feel free to get in touch with me at ****** and share this job with anyone that might be suited for this experience.

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Nominal Salary: To be agreed

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