JOB SUMMARY
Perform troubleshooting/diagnostics and associated repairs of failed server components e.g.
SSD, Annapurna, Memory DIMMs, Motherboards, CPUs.
ESSENTIAL DUTIES AND RESPONSIBILITIES Adheres to all safety and health rules and regulations associated with this position and as required by Jabil.Complies with and follows all procedures within Jabil's security policy.Analyzes failure data/test scripts received from failed units and participates in testing of failed components using provided testers and scripts.Follows supplied run books and escalates gaps to Test engineer and LDT.Accurately identifies failed components using supplied hardware and software diagnostic scripts along with a visual inspection.Assists Debug Senior /Lead Debug tech with the reporting of yield data trends, analysis and shares this feedback with Line Leads, Operations, Test and Quality.Completes documentation of all actions taken and keeps records of repairs and fixes for future reference.Troubleshooting failed server components by following the predetermined instruction path.Validates debug diagnoses, post rework, by using debug validation script.Other ad hoc duties may be assigned.Participates in Kaizen events.Actively tracks own efficiency and output and works with LDT/Engineer to hit targets.JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Minimum 12 months experience working in Jabil (technical role) is essential (for internal applicants).Intermediate knowledge of Excel.Understanding of server hardware.Basic understanding of Linux Operating System.
Previous experience using Linux and related software advantageous.Basic knowledge and understanding of shell scripting.Basic understanding of various test tools used in Debug process at Jabil.Knowledge of Jabil Operating systems advantageous (iFactory/JDoc).Basic knowledge and understanding of the Process Control Plans.Basic knowledge and understanding of how to process Failure Mode Effective Analysis.Basic knowledge and understanding of the Material Review Board (MRB) Process and the implementation of MRBs.Ability to understand and utilize assembly documentation such as but not limited to the following: D-Tree, Schematics, BOMs, Visual aids, Debug, Testing tools and procedures.Basic understanding of overall ticket management process and functionality on iFactory (Debug comment tool).Ability to manage deadlines.Ability to work collaboratively in a team environment with strong interpersonal skills.To be certified and have completed the following Jabil Mandatory trainings (for internal candidates):Manual HandlingEnvironmental, Health & SafetyJabil's Cyber SecurityJabil's Dignity at WorkJabil's ESD TrainingJabil's 5S TrainingJabil's Manufacturing Overview.EDUCATION & EXPERIENCE REQUIREMENTS BS degree in Electronics (S/W elective)/ Mechatronics / Computer Programming/science or related discipline (L6/7).1-2 years' experience working as a Debug Technician, or a similar role is required.
May substitute experience in lieu of educational requirements.Proficient in Microsoft Excel skills/Linux.
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