SPAR Express Clonmel Oil Service Station (Waterford Rd) currently have a vacancy for a Part time Deli / Shop Assistant to work in our store.MAIN PURPOSE OF POSITION:To operate within the stores departments efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.Monday to Friday3 days per week Shifts between 6am - 10pmThe ideal candidate will possess the following attributesPrevious experience in fresh food/deli department would be beneficialKnowledge in food safety, hygiene and HACCP would be beneficialCustomer driven with great communication and interpersonal skillsHard-working and flexible, with the ability to work both as part of a team and on own initiativeProfessional & polite manner is essentialCommitted to continually improving department standards with an attention to detailCommitted to delivering great customer experiences in a busy environmentEnjoys working in a fast paced team environment and with a willingness to embrace new challengesPrevious experience in fresh food/deli department would be beneficialCUSTOMER CARETo serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer careAssist customers with any queries regarding fresh food department productsTo deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriateOPERATIONAL & STORE PRESENTATIONTo prepare and serve high quality fresh food products in line with department requirementsEnsure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advisedPrepare customer orders in a timely, cost-effective and efficient mannerTo be familiar with and implement fresh food offerings and promotionsEnsure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programmePractice careful stock handling to minimise product wasteAdhere to the department portion control policyAssist with stock-taking as directed by your managerFOOD SAFETYMonitor and record critical food safety information and maintain necessary HACCP documentationComply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety ManualComply with allergen information requirements including labelling and display of prepack and loose products in the departmentContribute towards the department achieving symbol group awards through the store standards programmeCooperate and provide information as requested by external auditors visiting the premisesGENERALTo work collaboratively with management and all store employees in achieving department & store objectivesTo take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazardsTo undertake other additional duties as may be assigned by managementTo participate in and complete all necessary training for the role as identified by management
