Dublin, Ireland
Date posted: Jul 15, 2024
Job number: 1736904
Work site: Up to 50% work from home
Travel: 0-25%
Role type: Digital Sales and Solutions, Digital Account Management
Employment type: Full-Time
OverviewJoin our team and make a difference.
In our Sales Team, we are dedicated to empowering our customers through the unique value of the Microsoft cloud.
As part of our globally led, digital-first scale organization, you will have the opportunity to support a dedicated set of on average 40 customers in achieving their business objectives through best-in-class digital engagement and partner co-selling.
As an Account Executive, you will facilitate Microsoft in serving our managed clients and help them on their Digital Transformation journey.
You will develop and maintain strong customer relationships, including building relationships with executives at the Chief-level (CxO) and other Business and Technical Decision Makers within the customers' organizations.
You will effectively leverage all the digital tools and processes available and orchestrate the other team members to address customer needs and requirements.
Additionally, you will engage with Partners to find the best solution to address the customer's needs.
This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.
QualificationsBachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field of sales and negotiation experience or related work or internship experience with year-over-year growth.
Excellent Communicator: Strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.High Performer: Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.Collaborative: Work cohesively with members of the Microsoft sales & services team, Microsoft partners, engineering, and marketing to solve customer and partner issues, leverage best practices, & deliver results.Growth Mindset: Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development.Fluent Dutch speaking is preferred. ResponsibilitiesBe the central point in maintaining strong customer relationships and advocating for customers within the organization/Microsoft.
Ensure continuity of customer accounts and monitor customer satisfaction metrics by proactively establishing conditions of satisfaction at the outset of engagement and managing the escalation process.
Account ManagementLeverage specialized and technical resources and other roles to provide customers with the expertise they need across our product set.Ensure the account team of specialized resources that support the customers is aligned on customer goals and expectations.Maintain Product, Solution, and Industry ExpertiseProactively build and maintain strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities; demonstrate a strong understanding of the customers' business strategy and the direction of the industry.BenefitsIndustry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connectMicrosoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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