Job Description At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do.
Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do.
We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.
About The Role Duties and Responsibilities of the Role: Reporting to the Accommodation Supervisor, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring public areas are maintained to the highest standard.
Clean & prepare guest bedrooms and public areas to the required standard.
Adhere to high service standards at all times.
Be friendly, courteous and professional at all times.
Maintain a welcoming and professional atmosphere within the Hotel.
Highlight any items or areas that need maintenance.
Be open for work in other departments if required.
Requirements for the role: Experience in housekeeping or professional cleaning is desired but not essential.
Must be available to work morning shifts from 8 am onwards.
Customer service focused.
Friendly, positive attitude.
High attention to detail.
Excellent communication skills Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management Skills Needed About The Company Plan your Perfect Stay with us You might be looking for something nearby or hoping to head into Dublin for the day – whichever you prefer, check out some of the below recommended attractions. Company Culture 128 bedrooms and suites are designed in soothing hues with accents of comfort in each room, alongside TVs, complimentary WiFi and spacious bathrooms.
Four Executive suites offer added space and dining options, while our unique suites, The Lady Margaret and The Mulberry, allow guests a little added luxury for when it's deserved.
Desired Criteria Required Criteria Closing Date Monday 4th November, 2024