Field Service Engineer, Ireland

Dublin, Ireland Customer Support Senior Full-time
DESCRIPTIONLanda is seeking a Field Service Engineer (FSE) who will ensure optimum customer satisfaction with Landa's Nanographic Printing presses by providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers.
RESPONSIBILITIES· Transfer of technical knowledge to press operators to resolve on-site technical issues
· Escalate complex issues to Landa's worldwide teams to ensure optimal and effective treatment of customer issues
· Harness technical knowledge of the technical aspects of the presses, to maximize both press production and productivity
REQUIREMENTS· 2+ years of experience in product support in the graphic arts industry for digital printers or offset presses
· Experience in inkjet systems - an advantage
· End to end, highly-skilled technical capabilities and strong troubleshooting skills

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