Job Description How You'll Make an Impact Daily banking requirements including: administration and maintenance of direct debit facilities processing daily bank uploads assisting with QA of auto allocated/unallocated payments interactions with Finance team on unreconciled funds progressing refunds, SOF confirmations, etc adhering to and evidencing mandate specific SLAs/Controls Mailbox management across a variety of mailboxes, both internal and external.
Performing QA on colleagues' outputs to align with the four-eye post and manual lettering where other team members perform this role.
Work within agreed metrics, for all operational and customer requirements, including meeting agreed targets and service level agreements Consistently records incidents immediately on detection of errors and engages with Risk Partner / Risk Owner to resolve where required.
Displays awareness of the MCFID risk and control environment, engaging proactively with colleagues and management to identify and mitigate risk.
Ensure all company processes and procedures are carried out within appropriate timeframes.
Qualifications Expertise Previous loan servicing or banking experience preferable Relevant APA qualification welcome Excellent communication skills, both written and verbal Attention to detail and accuracy Maintaining good interpersonal relationships Positive engagement with change initiatives Consistently demonstrates that "the customer is at the heart of everything we do" by ensuring that customer impact is considered in the course of all BAU activity Ability to react and deal with change in a fast-moving environment Proven abilities working with word, excel, power point tools to support outputs for approval/review Working as part of a team to achieve common goal.
Supporting colleagues and providing advice and/or contribute to problem solving sessions as required Additional Information Central Bank of Ireland ("CBI") Fitness & Probity Regime Some of our roles are Control Functions ("CF") as defined by the Central Bank Reform Act 2010 .
If a vacancy is for a CF role, it will be indicated above.
For CF roles, appointment will be conditional on Mars Capital being fully satisfied that the appointee meets the requirements as set out in the Fitness and Probity Standards 2018 issued by the Central Bank of Ireland. In the case of proposed appointees to Pre-Approval Control Functions, this includes prior approval by the CBI of such appointments.
D&I statement