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Job Title: Finnish Client Services Administrator Reports To: Team Supervisor Location: Dublin City Centre (100% onsite for training, then hybrid) (Mon-Fri standard hours) Salary: Attractive, depending on experience with excellent benefits Model: Full time permanent position, fully onsite during probation period and hybrid model after this point Benefits: Pension, Healthcare, Profit Share, Risk Benefits, Holidays, Wellness Subsidy, Wellness Programmes, EAP, Sports & Social, Tax saver and Bike to Work.
This position offers you the opportunity to work alongside one of our high-profile clients who operates within the financial services.
They are looking for a motivated individual for a role dealing with new business administration, claims processing and investments.
You will be part of a very customer centric team that manages all aspects of the clients requests in your portfolio of Finnish clients.
Key Responsibilities: - Excellent administration skills supporting across the Finnish Market regarding new business, claims administration and any changes to client's details.
- Excellent Customer Service - Dealing with customers queries via phone & email.
- Strong attention to detail for production of high quality and accurate client documentation.
- Maintain flexibility within the department, assisting colleagues where possible and if work load demands.
- Developing strong relationships with our counterparties - Develop knowledge and understanding of the business Candidate Profile: - Native or Fluent Finnish and fluent English Speaker - Third Level Qualification Desired.
- Strong Microsoft Office skills - Customer focused and Excellent communication skills - High Numeracy Skills - High attention to detail - Ability to multitask - High level of motivation - Good problem-solving Skills.
Should this position be of interest to you please forward your CV to Emily Mason from Abrivia Recruitment via the link below .
All applications will be considered and responded to in full.
Applications are in strict confidence Skills: Finnish Fluent Finnish Customer Service Administration Problem Solving Attention to Detail Benefits: Pension Bonus Health Benefit