Riu Plaza the Gresham Hotel is a landmark property in the heart of Dublin, steeped in history, renowned for providing the highest standard of service to our guests.
Our exciting redevelopment programme has provided a new opportunity to join our Front Office team as a full-time Door Person.
This role is the face of the hotel, providing a warm and authentic welcome to our guests.
The role requires Strong communication skills A good knowledge of the area and the country in general, preferred A passion for working on team as well as autonomously 1+ years relevant experience in a very busy 4/5** property 300 rooms+ Requires very strong communication skills, fluency in English is a must.
Ability to work in a physically demanding job which includes regular lifting and a lot of walking.
Must be able to regularly lift baggage and luggage.
Must have a passion for delivering excellent service Responsibilities of the role include but are not limited to: Welcome guests on arrival and assist with their luggage Maintain frequent contact with regular Guests and visitors Keep up to date on all hotel services as well as VIPs and special events Be knowledgeable on external locations, attractions, and landmarks in the vicinity Project a professional manner with an emphasis on hospitality and guest service Open doors and assist guests/visitors.
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities, Transport guest luggage to and from guest rooms and Assist with luggage storage and retrieval of same Communicate parking procedures to guests/visitors Benefits of joining the RiuFamilyinclude: Development Riu offer a number of learning & development plans for all types of roles and career paths.
Complimentary meals on duty Bespoke uniforms provided Generous Discounts in many of our international hotels and resorts Mental Health Supports Staff Events Skills: Meticulous personal presentation Excellent Communication Skills Fluency in both written & spoke English essential Guest Assistance